About Us

About Ducati Depot

Ducati Depot was started in 2001 with one goal in mind – to provide customers with quality Ducati parts at reasonable prices.  We specialize in New and Used Ducati parts for all Ducati models 1991 and later.  
All of the used parts we sell are cleaned, examined, described and photographed to the best of our ability and then packaged with the utmost care.  However, please keep in mind that these are used parts and may exhibit signs of normal usage. As with all used parts, there is always the possibility that damage may exist that is not readily visible. If you have any questions regarding any of the parts listed, the time to ask them is PRIOR to making your purchase.

Trust

We understand that some people may have reservations about buying used parts online. We encourage you do to your homework on us – we have been doing business on the Internet & eBay since January of 2001 (ebay username Ducati_Depot).
Please look at our ebay feedback: positive, neutral and negative. We cannot assure you that every single transaction will go off without a hitch, but we can promise you that we will do our best to insure every customer´s satisfaction on every order.
With that said, nobody can ever accuse us of not trying to make a situation right - we take good care of our customers and are proud of that fact. If something is not right, please let us know and we will do our best to correct the issue.  Thank you for your continued support.

Payment

Currently accepted payment methods include Paypal / Visa  / Mastercard / Discover / American Express.  If you want to use a payment method other than those listed, you will need to call us to make those arrangements. 

Item Availability

All used items shown for sale are in stock and will ship within 24 hours of receipt of payment (not including weekends / holidays).  However, please be advised that international shipments and some larger items such as frames and engines may take up to 72 hours to ship.
Most new items are in stock and ready to ship.  If the item is not in stock when you make your purchase, you will be notified via email of the expected ship date.

- Turn-around time on ECU’s and ECU Programming services is generally 4-5 business days, though may take longer at certain times of the year.
- Turn-around time on Key Cloning & Cutting Services is always 1 business day from the time we receive your original key.
- Turn-around time on Lost Key Services varies.

All Special Order items will be shipped as soon as we receive them from the factory – generally within 5–7 business days.